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Surrey’s Trusted Ford Dealer: Unmatched Service and Selection at Titanium Ford

  • Writer: Marc Ebdrup
    Marc Ebdrup
  • Nov 27, 2023
  • 6 min read


Unmatched Service and Selection at Titanium Ford

We’re not just selling cars; we’re forging a legacy on Surrey’s roads.


At Titanium Ford, we’ve earned our reputation by pairing every driver with their perfect match. Our extensive inventory promises you’ll find a Ford that feels like it was made just for you.


We stand by our commitment to unparalleled service and a sense of community, ensuring you’re not just buying a vehicle—you’re joining the Titanium family.


Let’s navigate this journey together.


Key Takeaways

  • Expansive selection of Ford models, including trusted classics and the latest models like the rugged F-150 and eco-friendly Mustang Mach-E

  • Personalized consultations and transparent communication throughout the selection and purchase process ensure customer satisfaction.

  • Range of financing options to fit diverse budgets, including credit education and lease specials for flexibility and affordability

  • Certified service and parts, with certified technicians using genuine Ford parts and state-of-the-art facilities for routine maintenance and repairs.


Our Expansive Ford Inventory

At Titanium Ford, we’ve consistently expanded our inventory to ensure that, from the moment you step onto our lot, you’re greeted with the full range of Ford’s latest models and trusted classics. We understand that our customers are looking for model diversity that reflects their unique needs and lifestyles.


That’s why we’ve curated our selection to include everything from the rugged F-150, ideal for those who need a dependable workhorse, to the eco-friendly and innovative Mustang Mach-E for the environmentally conscious driver.


Our showroom isn’t just a place to view cars; it’s a technology showcase that highlights Ford’s commitment to cutting-edge features and connectivity. Each vehicle is equipped with the latest advancements in driver-assist technologies, infotainment systems, and safety features, ensuring that you’re not only purchasing a mode of transportation but also an experience that connects you to the road like never before.


As part of the Surrey community, we take pride in offering a space where our customers feel they belong. When you’re here, you’re part of the Titanium Ford family, and we’re dedicated to providing you with the best service, selection, and expertise.


Customer Satisfaction Guarantee

While we’re proud to offer a diverse inventory, we’re equally committed to ensuring that every customer leaves completely satisfied with their Titanium Ford experience. We understand the importance of fostering a sense of belonging among our customers, which is why we’ve implemented a robust Customer Satisfaction Guarantee that underscores our dedication to service excellence and warranty assurance.


Our guarantee includes:

  • Personalized Consultations: Each customer receives tailored advice to ensure their needs are precisely met.

  • Transparent Communication: We keep you informed throughout every step, from selection to purchase.

  • Quality Assurance: Every vehicle undergoes a rigorous inspection to uphold our high standards.

  • Comprehensive Warranty Assurance: We provide extensive warranty options for your peace of mind.

  • After-Sales Support: Our relationship doesn’t end at the sale; we’re here to support you with any future needs.

We analyze customer feedback continuously to refine our processes, ensuring that our service not only meets but exceeds expectations. At Titanium Ford, we’re not just selling cars; we’re building lasting relationships based on trust and mutual respect. Join us, and you’ll see why our commitment to your satisfaction is the cornerstone of everything we do.


Customer Satisfaction Guarantee

Comprehensive Financing Options

Understanding that affordability is key, we’re offering a range of comprehensive financing options on approved credit to fit your budget. At Titanium Ford, we believe that purchasing your dream vehicle shouldn’t strain your finances, which is why we’ve developed tailored solutions that cater to diverse financial situations. We’re not just here to sell you a car; we’re here to guide you through the process with transparency and understanding.


Our team is committed to providing credit education, ensuring you’re well-informed about the terms and impacts of financing. We break down the complexities of interest rates, loan terms, and credit scores, empowering you to make decisions that align with your long-term financial health. Whether you’re a first-time buyer or looking to upgrade, we’re here to help you navigate the financing landscape with confidence.


Additionally, we regularly feature lease specials that offer flexibility and affordability. These specials are designed to provide you with the opportunity to drive the latest Ford models without the commitment of a full purchase. We analyze market trends and customer feedback to craft lease options that resonate with your lifestyle and budget needs, reinforcing our commitment to being the Ford dealer you can trust and rely on.


Certified Service and Parts

Beyond selling cars, we’re also proud to offer certified Ford service and parts, ensuring your vehicle runs smoothly for years to come.


At Titanium Ford, we understand the importance of maintaining a deep connection with our vehicles, and that’s why we’re dedicated to providing top-notch service that aligns with Ford’s high standards.


Our certified technicians are experts in handling a variety of services, from routine maintenance to complex repairs, and always use genuine Ford parts. Here’s what we offer:

  • Maintenance Schedules: Tailored to your Ford model to maximize longevity and performance.

  • Warranty Repairs: Hassle-free fulfillment of your Ford warranty requirements.

  • Genuine Ford Parts: Assurance of quality and compatibility with your vehicle.

  • State-of-the-Art Facilities: Equipped with the latest technology for precise diagnostics and repairs.

  • Comprehensive Inspections: Thorough checks to detect and address potential issues early.


Adhering strictly to Ford’s recommended maintenance schedules, we make sure your vehicle continues to deliver the performance and reliability you expect.


When it comes to warranty repairs, you can trust us to handle all the details with care and professionalism.


Join our community at Titanium Ford, where you belong to a family of Ford enthusiasts committed to excellence.


Ford Certified Service and Parts

Community Commitment and Involvement

Continuing our dedication to service, we’re actively engaged in strengthening the Surrey community through various initiatives and partnerships. Our commitment goes beyond providing top-notch automotive solutions; we believe in fostering a sense of belonging and support within our neighbourhood.


By forging local partnerships, we’re able to create a network of mutual support that benefits all involved—ensuring our contributions have a wider impact.


We’re not just a business in the community; we’re part of the community. Our involvement in charity events is a cornerstone of this relationship. Each year, we carefully select and participate in fundraisers and activities that resonate with our values and those of our customers. These events not only provide much-needed assistance to various causes but also offer an opportunity for community members to connect and engage with one another.

Analyzing our efforts, it’s clear that our community commitment is an integral piece of our identity at Titanium Ford. We’re proud of the partnerships we’ve built and the events we’ve been a part of. These endeavours not only enrich our community but also solidify the bond we share with our customers and the city we call home.


Frequently Asked Questions

What Specific Measures Does Titanium Ford Take to Ensure the Privacy and Security of My Personal Information When I Purchase a Vehicle or Request Services?

  • We ensure your privacy through strict data encryption and secure transactions, meticulously safeguarding personal information during purchases and service requests to foster a sense of belonging and trust within our community.


How Does Titanium Ford Cater to Customers With Disabilities or Those Requiring Special Assistance During Their Visit to the Dealership?

  • We’ve time-travelled to today’s needs, offering accessibility features and specialized staff to ensure all customers feel supported and valued during their visits, regardless of any disabilities or special assistance they may require.


Can Titanium Ford Help Arrange Vehicle Delivery for Customers Who Are Unable to Visit the Dealership in Person?

  • We offer remote purchasing and various delivery options to ensure customers who can’t visit us still enjoy a seamless buying experience, fostering a sense of belonging within our extended automotive family.

Does Titanium Ford Offer Any Technology Tutorials or Assistance for Customers Who Are Unfamiliar With the Advanced Features in Their New Ford Vehicles?

  • We offer Tech Workshops and Feature Demonstrations to ensure customers fully grasp their vehicle’s capabilities, fostering a sense of community through shared learning and mastery of their new Ford’s advanced technology.


What Are Titanium Ford’s Policies Regarding Vehicle Trade-Ins, and Do They Offer Any Tools or Services to Help Estimate the Value of My Current Car Before I Visit the Dealership?


  • We’re seeking clarity on trade-in policies and tools for accurate car valuation. It’s essential to feel part of a community that acknowledges the importance of informed decisions regarding vehicle trade-ins and their benefits.


Conclusion

At Titanium Ford, we’re proud to share that most of our customers return for their next vehicle—proof of our unwavering dedication to satisfaction.


With our comprehensive services, from a vast inventory to tailored financing, certified maintenance, and deep community roots, we ensure every visit is exceptional.


Choose us for a seamless automotive experience that goes beyond the sale, fostering a lasting relationship built on trust and quality.


Join the Titanium Ford family today and drive with confidence.


2023 Ford Escape

About the Author:


Marc Ebdrup, with over 25 years in the automotive industry, has built a reputable career moving from sales consultant to a successful business owner. His in-depth understanding of customer behaviour and product knowledge has enabled him to cultivate robust connections and identify untapped market opportunities.


Leading dynamic teams as a visionary entrepreneur, Marc prioritizes collaboration, innovation, and a customer-centric approach. His business at Titanium Ford thrives due to strategic planning, dedication to excellence, and a relentless focus on quality, innovation, and guest satisfaction.


Respected for his unwavering integrity and commitment, Marc's transparent communication has cultivated trusting relationships with clients, partners, and colleagues, making him a pillar of the automotive industry in Surrey, BC.


As the automotive landscape evolves, driven by technology and changing consumer preferences, Marc embraces innovation and change, leading the way toward a sustainable, connected, and customer-oriented future in vehicle sales and ownership.

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Location
10025 152 St,
Surrey, BC V3R 4G6
Contact Us
Local (604) 584-1222

Hours of Operation

Monday                  9:00am-7:00pm

Tuesday                  9:00am-7:00pm

Wednesday            9:00am-7:00pm

Thursday                9:00am-7:00pm

Friday                   9:00am-6:00pm

Saturday               9:00am-6:00pm

Sunday               111:00am-7:00pm

Titanium Ford Sales, Service and Parts are closed on all Canadian statutory holidays. We look forward to seeing you during our operating hours. Thank you for your patience and business.

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